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House Cleaning2021-12-03T11:12:51+11:00

We are your friendly and trusted experts for all house cleaning services.

House Cleaning Melbourne

We specialise in the cleaning and detailing of residential homes and gardens – whether it be for regular servicing, spring cleans, vacate cleans or pre-sale property presentations. We also provide house-keeping services for executive homes and fully integrated services for Melbourne apartment buildings.

Our extensive experience and passion for great service will result in your total satisfaction. We understand that every customer and property is unique and that your individual needs must be met. We encourage open communication and welcome all feedback, which enables us to deliver a thorough and meticulous job every time. The fact that we have clients who have been using our services since we commenced operating in 2006 is testament to this. It’s our commitment to ensure long-term total satisfaction.

To make you feel at ease
We are rigorous in our recruitment process to find candidates who are the right fit with our company values and standards. Our staff appreciate the private nature of entering clients’ homes and are discreet and respectful. As security is of paramount importance, we screen all of our cleaning teams thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.

For your peace of mind CIA offer:

  • Covid-Safe cleaning
  • Fully trained and qualified staff in Covid-Safe cleaning
  • High quality supervision
  • Dedicated account management
  • Clear communication with regular reporting
  • Trustworthy Police checked staff
  • Quality assurance in Work, Health & Safety
  • Full public liability cover

GET A QUOTE

Contact us for an obligation free quote
1300 889 369

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More about our Melbourne House Cleaning Services

Experience the difference CIA makes and call 1300 889 369.

WHY CHOOSE CIA FOR YOUR
MELBOURNE CLEANING SERVICES?

  • COVID-Safe cleaning

  • Fully Trained and qualified staff

  • One stop for all your cleaning requirements

  • Tailored cleaning solutions to suit your needs

  • Efficient and cost effective cleaning solutions

With 14 years in business we are committed to delivering our high standards every day that are focussed on safety first, quality assurance and complete customer satisfaction.

We aim to provide efficient and cost effective cleaning service solutions and are constantly motivated to achieve the best possible results for our clients.

TRUSTED BY LEADING ORGANIZATIONS

Our clients have always shared the value of high standards.

REQUEST A QUOTE

Contact us and speak with our Professional Cleaning Experts.

1300 889 369

QUALITY ASSURANCE

CIA has achieved Cm3 Contractor OHS/ WHS Prequalification that demonstrates our contractor health and safety management capabilities. We are also committed to operating an environmentally responsible business and to providing an ongoing education for our staff in relation to environmental issues.

CM3 certified

“CIA provided the cleaning services for Avalon Airport passenger terminal and admin offices from 2012 to 2019. During that time they demonstrated a professionalism of service and care for their staff that is both refreshing and to be commended.”

Terry Bright, Avalon Airport Passenger Terminal Manager

“As they say “Cleanliness is close to Godliness!” The CIA have brought their brand of cleanliness to Hawthorn Catholic Parish since 2010. Their dependability, expertise, professionalism and eye for detail is exceptional.”

Liz Frazer, Business Manager, Hawthorn Catholic Parish

“Not long after meeting Richard and Stephane, I knew CIA were going to be the right company to deliver everything we wanted for our relocation and full refurbishment to larger premises. The deadline was going to be super tight and the logistics a headache but they managed every step and all the additional scope that evolved and still maintained our deadline. They listened, understood our needs and the concept Richard created blew us away and met every part of our vision. The overall experience was exciting and enjoyable, as we worked very closely to create a truly amazing space.”

Cassandra Eastham, Head of Human Resources, Uniti Group OptiComm

“I have been the director of a real estate company for 20 years and understand the level of efficiency required to manage maintenance and building works in a seamless way. We have used the services of the CIA for the cleaning and caretaking of strata titled buildings as well as for the maintenance and renovation works. The detail of their work and ability to communicate is of the highest standard. It is refreshing to deal with a company that operates with such integrity.”

Gary Reed, Managing Director, The Moore Company

CLEANING SERVICES MELBOURNE LOCATIONS

We have been servicing Melbourne for 14 years across the CBD, inner city, inner south bayside, inner east and west suburbs.

FREQUENTLY ASKED QUESTIONS (FAQ)

Do you have certification for standards?2021-09-09T06:48:24+10:00

Yes, CIA Services Group achieves annually Cm3 Contractor OHS/WHS Prequalification that demonstrates our health and safety management capabilities. Cm3 is a leading online WHS Prequalification system that can be a mandatory prerequisite for working for many large organisations as it provides a rigorous third-party assessment of the standard of internal systems and processes that service providers such as CIA employ to effectively manage Work, Health and Safety.

Do you have a basic price list with the range of costs for all your services?2021-09-09T06:44:44+10:00

We deliver a premium service at a competitive price based on your individual requirements. We assess the scope of work and the hours it will take to do the job to meet your expectations and provide you with a quote.
CIA Services Group have always renumerated its employees in line with the Award rates (Cleaning Services Award 2010) and as such recognise the Labour Hire Licensing Act 2018. This law introduced by Government governs our industry and ensure labour staff is paid to at least the award wage and benefits which apply. We believe in fair pay and a level playing field.

What do you mean by COVID safe cleaning?2021-09-09T06:45:46+10:00

CIA has strengthened our cleaning methodology and chemical product usage in line with government and health experts’ advice. COVID safe cleaning is minimising the risk of getting and spreading Coronavirus through a combination of Personal Protective Equipment (PPE), methodology and chemicals.

PPE includes wearing disposable impermeable gloves and a surgical mask. Practise good hygiene, where possible enhance airflow, maintain safe distances between individuals and wash hands frequently. Clean and disinfect frequently touched surfaces with a range of tested and TGA approved to kill Coronavirus chemicals such as hospital grade disinfectant and sanitiser. We provide ongoing training to staff with frequent supervision while maintaining our reporting and record keeping systems.

Do you have insurance to cover any accidental breakage?2021-09-15T04:49:24+10:00

Yes, CIA Services Group has full insurance cover for accidental breakages through our Public Liability Insurance.

What additional services can you provide apart from cleaning?2021-09-09T06:47:55+10:00

We offer all manner of internal and external cleaning including but not limited to carpet, hard floors, windows, pressure washing, paving, facades, maintenance and provide high access to facilitate works as required. Our maintenance services include grounds and gardens, pest control, painting and restoration of everything from window frames to security fencing and cover all trades. We are proficient in providing seamless waste management solutions including high volume waste management and hygiene and sanitary services including supplies.