CIA Services Group specialise in the cleaning and detailing of residential homes and gardens – whether it be for regular servicing, spring cleans, vacate cleans or pre-sale property presentations. We also provide fully integrated services for Melbourne apartment buildings and short-term accommodations.

Our extensive experience and passion for great service will result in your total satisfaction. We understand that every customer and property is unique and that your individual needs must be met. We encourage open communication and welcome all feedback, which enables us to deliver a thorough and meticulous job every time. The fact that we have clients who have been using our services since we commenced operating in 2006 is testament to this. It’s our commitment to ensure long-term total satisfaction.

To make you feel at ease

We are rigorous in our recruitment process to find candidates who are the right fit with our company values and standards. Our staff appreciate the private nature of entering clients’ homes and are discreet and respectful. As security is of paramount importance, we screen all of our cleaning teams thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.

CIA will provide you with:

  • Professional, experienced staff
  • Clear communication with regular reporting
  • Superior service, unparalleled in quality
  • Specialised home services to fulfill all requests
  • Skilled and trustworthy staff (all screened and police checked)
  • Full public liability cover

100% satisfaction guaranteed

We 100% guarantee your premises will be cleaned to the highest standards by our team of fully trained professionals. Quality control is maintained by our on-the-job supervisors who check every assignment on completion. We stand by our reputation;if you are not completely satisfied with the work completed for you, we will return and rectify the job, FREE of charge.

Experience the CIA difference

Call our friendly Customer Service Managers today on 1300 889 369 for an obligation FREE estimate. They’d love to hear from you.

At CIA Services Group we deliver carpet cleaning services of the highest quality and standards. Just as important is our complete commitment to punctuality and providing friendly, knowledgeable staff, with an acute eye for detail.

Our clients are diverse, from large corporations and public bodies to domestic households, and small to medium-sized businesses. Whatever the nature of your requirement, we will apply a constructive approach to identify the most efficient and cost effective solution.

Our expert technicians are highly trained across all manner of cleaning and treatments so no request is too difficult, too big or too small for us to complete to your total satisfaction.

In cases of emergency, whether water or fire damage you can rely on CIA Services Group to send a qualified professional promptly to assess and perform the job quickly and efficiently.

We clean to Australian national standards, using only the most advanced equipment and methods and offer our services to residential, including high rise apartments, and commercial customers.

Our wide range of cleaning services in Melbourne cover all your needs:

  • Carpet cleaning
  • Steam cleaning
  • Rug cleaning
  • Tile and grout cleaning
  • Water damage restoration
  • Hardwood floor refinishing
  • Upholstery cleaning
  • Duct cleaning
  • Allergy cleaning
  • Odour removal
  • Green cleaning

Call us on 1300 889 369 and experience our high standards of quality carpet cleaning.

Without a doubt one of the most simple and effective improvements you can make to your home is to have beautifully clean windows. The results are immediately startling. Every time that you have your windows cleaned you ask yourself why did I leave it so long? The rooms are lighter, brighter, feel fresher and the view is enhanced.

CIA Window Cleaning offers a range of quality services at cost effective prices to suit every residence, inside and out. Our expert teams are reliable and trustworthy, delivering outstanding results every time.

If you have double or multiple stories or live in an apartment building, it’s not a problem as our staff use professional equipment including water-fed poles to easily clean those difficult to reach windows.

Our services include:

  • Interior and exterior windows including fly screens, wiping sills and cobweb removal
  • Double storey and high access and abseiling/twin rope cleaning
  • Specialty glass (stained glass, leadlight, pool fences, etc)
  • Heritage buildings
  • Skylights
  • Mirrors, shower screens
  • Fly screen repairs
  • Gutters
  • Pressure washing
  • Builder’s cleans (new homes and renovations)
  • Managing and coordinating all glass repairs, from residential to plate glass shop fronts

We’re committed to providing you with professional high quality window cleaning services because we know when we deliver the best you are more likely to use us again. We guarantee you will be completely satisfied with streak free and crystal clear results.

Contact our friendly staff at the CIA today on 1300 889 369 for your window cleaning or other cleaning services in Melbourne and beyond.

Even with regular cleaning there are areas in and around your home that over time will begin to look unkempt and unclean. It is most likely there will also be areas that will hardly ever get cleaned and maintained, if at all. Not only does this become unsightly but these areas can also be a breeding ground for germs and bacteria. Household pests are also attracted to dirty and messy areas and may cause damage and be expensive to eradicate. This can compromise the value of a property and for home owners it makes no sense to not keep your greatest asset properly maintained.

CIA specialise in the management, cleaning and detailing of residential homes and gardens. Our extensive experience across a compehensive range of services that includes maintenance, repairs and painting makes us a one stop for all your spring cleaning service requirements any time of year.

CIA will provide you with:

  • Professional, experienced staff
  • Clear communication with regular reporting
  • Superior service, unparalleled in quality
  • Specialised home services to fulfill all requests
  • Skilled and trustworthy staff
  • Full public liability cover

To ensure that all our cleaners and contractors maintain quality at an optimum level, we have developed CIA Quality Control Systems as a benchmark of best practice.

We provide ongoing training to our home cleaning teams to ensure they always deliver a reliable, best practice service. As security is of paramount importance, we screen all of our cleaning team thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.

Call our friendly staff today on 1300 889 369 and experience the real difference our spring cleaning will make to the cleanliness of your home.

Whether you are vacating your rented apartment or moving the entire family and home contents CIA will assist in making that transition smooth for you. We offer comprehensive services that range from a thorough detailed clean of all rooms including carpets to repairs, touch ups and gardening. You can be focused ahead on unpacking at the other end.

What the CIA will offer you:

  • Professional, experienced staff
  • Clear communication with regular reporting
  • Superior service, unparalleled in quality
  • Specialised home services to fulfill all requests
  • Skilled and trustworthy staff
  • Full public liability cover

Our customer service managers and teams of cleaning professionals understand that this can be a stressful time and are experienced in this area to provide a co-ordinated service and detailed home cleaning that you can trust and rely on.

To ensure that all our cleaners maintain quality at an optimum level, we have developed CIA Quality Control Systems as a benchmark of best practice. Ask our friendly staff how this service will benefit you.

As security is of paramount importance, we screen all of our cleaning teams thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.

Call the CIA today on 1300 889 369 and experience the reassuring service we can make to your next move.

You only need to make one call to get your property ready for sale.

The CIA Services Group are a unique cleaning and maintenance company specialising in the presentation and styling of properties for pre-sale display. We cater for all property types including homes and gardens, apartments, penthouses and both residential and commercial investment properties. Our clients are always impressed by our level of service and attention to detail, from builders cleans of luxury apartments to spring cleaning and styling the family home for auction.

As the saying goes, – you never get a second chance to make a first impression. We understand that first impressions count. We have the proven skills and knowledge to offer you a comprehensive service – a service that guarantees to create an impact. Read and see one of our great client success stories, ciasg.com.au/blog/

CIA will appoint you an experienced and dedicated manager and design consultant, who are both efficient and committed to achieving outstanding results.

Our vast range of services include:

  • Detailed interior and exterior cleaning
  • Expert design and styling consultancy
  • Painting, electrical, carpet cleaning and installation, hard floor buffing “ as well as handyman and other trades
  • Professional gardening and landscaping including rubbish removal, reticulation and plant hire
  • De-cluttering and furniture removal
  • Furniture hire for sale presentations, display homes and rental property furniture packages
  • Floral and candle displays
  • Preparation for photography
  • Property maintenance throughout marketing campaign

Call us today on 1300 889 369 to maximise your result when selling your property.

At CIA Services Group we understand that your home is your most valuable asset and that it should be maintained to enhance its appearance and protect its value. We deliver comprehensive residential property maintenance services that improve the lifespan of our clients’ properties.

CIA is a one stop for all your Property Maintenance services, including:

  • All insurance work
  • Emergency works, including storm and flood damage
  • Plumbing services
  • Electrical services
  • Painting services
  • Graffiti removal
  • Gutter cleaning
  • Garden Maintenance
  • Window restorations
  • Carpentry services
  • Locksmiths
  • Gutter and downpipe repairs
  • General handyman services

We simplify the process for you

Whatever the nature of your requirement, our experienced account managers are committed to delivering the best possible outcome at a cost effective price. They will quote and co-ordinate all works from beginning to end, making sure that there is as little disruption as possible to you and your family.

CIA Services Group only employ professional tradesmen who have current, appropriate insurance cover and have completed relevant OH&S training. Our customer focused team take that extra care to ensure all of our clients needs are met and serviced in an efficient and timely manner and exceed client expectations.

We provide the assurance that all the ongoing maintenance or improvement projects to your home will be completed on schedule and within budget.

Contact our friendly staff today on 1300 889 369 to discuss your home maintenance requirements.

Let’s face it – no one really likes to do the cleaning. Most of us are so time poor it’s the last thing we feel like fitting into our busy schedule.

So why not make someone’s day with a CIA Services Group Gift Voucher? It’s guaranteed to bring a smile of gratitude to their face.

To organise a CIA Gift Voucher, simply call us on 1300 889 369 to discuss the options. You can choose from a range of services from a basic clean through to a full moving house or spring clean. We also offer window cleaning, carpet cleaning, gardening and home handyman services.

CIA Gift Vouchers start at $200 and can be used as full or part payment for any of our comprehensive services.

Services provided:

Regular cleaning
Vacate cleans
Window cleaning (internal and external)
Carpet cleaning
Blind, curtain and upholstery cleaning
Pressure washing
Facade detailing
Landscaping
Gardening and reticulation
Gutter cleaning
Waste removal
Pest control
Maintenance and repairs
Painting
Graffiti removal
Property consultancy services
Laundry and linen
Furniture hire and styling