As a leading independent service provider with an outstanding reputation in facilities management, commercial and domestic cleaning in Australia, CIA understands how to meet and exceed service and training needs.
Tailored to each clients specific budget and requirements CIA offer a range of services:

CIA Training Needs Analysis

You understand the benefits of training your staff and seek a training solution, but are unsure where to start?

You want your staff to be accredited for the skills they already possess and would also like to identify where new skills are needed?

CIA can provide expert advice and analysis to determine skills gaps and what is needed to improve staff performance from front line team leaders and supervisors through to managers.

CIA Organizational Review

CIA’s experienced staff can help your business to improve its overall performance, increase market share and respond to industry trends in Facility Management. Our preferred model is to work with you to facilitate change from within your organization.

To review of the framework by which your Organisation operates we would typically:

  • Assess the structure of the Organisation
  • Assess the roles and responsibilities of board, management and staff
  • Determine Organisational objectives and assess the extent to which these are being achieved
  • Determine the purpose of the Organisation and staff and the extent to which this is being achieved

Short Courses in Developing Skills

CIA offer a range of courses that can be tailored to specific client requirements.
Many cleaning companies offer career advancement to their dedicated staff, however, most often this requires further education to develop the additional skills to fulfill a new role.
Do you need to up-skill your supervisors so they can better manage their team?
We can help.
Are you in need of a sound induction program for new recruits?
Let us design one for you.

International Study Tours

CIA have an extensive national and international network that can create opportunities to gain valuable insight and learning for your managers and supervisors on study tours.
Do your executives need exposure to international best practice cleaning and maintenance models?
We can arrange a study tour to achieve that.

CIA Study Tours for Facility Managers

In conjunction with the Facility Management Association of Australia( and its affiliates within the International Facility Management Association ( CIA can arrange an investigative study tour for your company, whether it be in your home city or through multiple countries.

Accredited Training

CIA have developed international training programs through co-operative associations with leading educational organisations, to provide best practice training with industry recognised certification. Australia leads the world in competency based training and the CIA provides larger cleaning services clients with a tailored training program that provides participants with Certificates I, II, III and IV in Asset Maintenance (Cleaning Management).

You have experienced, skilled staff but they need recognition and accreditation?
Our accredited training options can meet those needs.

Your customers are looking for service providers with staff who hold internationally recognised qualifications?
Our accredited training outcomes will impress them.

To find out more about CIA Training contact us today and discover how we can make a difference to the performance of your staff.

Mob: +61 (0) 408 947 779
Tel: +61 3 9510 4150