The CIA is a dynamic home cleaning and maintenance company. We specialise in the management, cleaning and detailing of residential homes and gardens, whether it be for regular servicing, spring cleans, vacate cleans or pre-sale property presentations. We also provide fully integrated services for apartment buildings and short-term accommodations.
Our extensive experience in detailed home cleaning and management affords us a clear insight into your needs, enabling us to continually deliver a thorough and particular service. We understand that every customer and property is unique and that their individual needs must be met. Our knowledgeable staff will take a detailed brief from you in order to fully understand your requirements and provide you with a service tailored to your needs.
To ensure quality is kept at an optimum level, we have developed the CIA Quality Control System, maintaining long-term consistency for every client. For more details on how our CIA Quality Control System will benefit you, ask our friendly staff when you call.
We believe our passion for great service, our depth of knowledge and our integrated home services will result in your total satisfaction. At the CIA we listen to our clients. We encourage open communication and welcome all feedback, which enables us to deliver a thorough and meticulous job every time, in turn creating a mutually beneficial relationship offering long-term total satisfaction.
Valued clients are often surprised that the people they deal with at the CIA are the people who actually work on their business on a daily basis. We have a flat business structure with a very ‘hands-on’ approach, as we believe this creates a better working environment.
We provide ongoing training to our home cleaning teams to ensure they always deliver a reliable, best practice service. As security is of paramount importance, we screen all of our cleaning team thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.
We value our team members and understand that the CIA can only deliver on our promises to our clients if we create a culture based on pride and ownership, a culture that nurtures and rewards its people.
Call the friendly staff here at the CIA today on 1300 889 369 and experience the difference our home cleaning teams will make to the cleanliness of your residence.